I still waiting more than 6 months for my account to be unlock. from 23 January 2022
They locked my account and dont give me login.
I have there deposit 500 usd in cryptocurrency and have that money in my account.
they not speak to me anymore. what to do ? why you hold my deposited money? It is not fair and it is garbage. i want my money back , only my deposit if can
my account user is 379210585 !!!!!!!
If your account has been closed on the 1xbit website, it normally does not happen without reason. If you can't figure it out with support, maybe you can explain the story here. It would help if you could post an overview with the wedge history of the bets you placed. Then people can judge it that way. With only texts we can't do much on the forum. I would ignore the rest of the trolls in this thread. They come up with irrelevant information about other topics.
The victim's account has been locked for six months and 1xbit has stopped talking to him, according to his information. It's a matter of wondering how professional it is to keep a player's account locked for so long. The funds deposited in the player's account remain and he is unable to withdraw those funds.
1xbit should have solved this problem and told him the details. But this kind of professional work cannot be expected from 1xbit, the way to generate their revenue is to lock the customer's account.
There must be something going on. Otherwise, an account will not be blocked or locked for so long. By the way, if you place a bet with a bookmaker, it seems to me also the responsibility of the player himself to keep track of the bets placed. Maybe he made screenshots of it? Or can he at least tell you which bets he has placed, on which sport and which competition plus the stake for example. 1xbit may be busy with the support department at the moment.