They don't respond yet after I opened a ticket almost 18 hours ago. I think, maybe it was removed because of my inactivity for almost a year that's why I can't see it now. I still remember that I have the free satoshis on my balance account before I became inactive on the site. But no worries I'm just checking this sports book if there is something new or development.
Hey Text,
Were you able to fix the problem? I was in talk with Bitcointalk representative and he told me he will look into this issue. If you are still having the issue, you can leave me a PM if you don't have problem with sharing private info. I can forward your issue to him so that he can look into your case particularly. Hope that helps you.