What tickets are you referring ? is there any active tickets that had not been settled? lightlord and zodiac might nit be actively answering questions here but surely they are on the topic in support and in withdrawal in which the main problem in the past.
but nowadays? i don't think that there are still problem with Bitvest and even 777coin these days.
The "problem" is the fact that they are "not around". I have to say that it is not a must for them to be around, but it surely is a great thing and I have to say that it is not a bad thing if we could see them here. Obviously there will be some problems if you keep on insisting to be AWOL here and only fix the withdrawals and do nothing else.
But, I just feel like they are going to be "just fine", not going to be amazing of course but not going to be great neither they are just going to be some decent stuff that gets done here and they will get a decent attention but that is about it and nothing more to be expected about this at all.