Cashless policy promotion has really been long promoted by the government and other businesses and establishments. It's encouraged to transition in cashless policy because of its convenience and ease of using. The accessibility of digital banking and wallets make it easier for people to make transactions in a snap.
Slowly, it is evident that we are adapting to the dynamic changes which is for the better. Because we also have to keep in par with other countries that offer such. However, the elders and the less privileged ones should be taken into consideration. We can't just hastily transition in cashless payment. Instead we can transition little by little and also retain the traditional payment method for those who aren't able to use and keep pace with digital method of transacting.
Honestly in my nation we are talking about 80+ year old people getting their pension money to their bank accounts and they are capable of withdrawing that with their cards if they want to. Maybe they would have a trouble paying their bills via their app, but they could definitely go to any place and pay with their card.
Nowadays we have cards that you do not even have to use pin for, just touches the machine and it pays automatically, so it's really easy for them. I have to say that the best thing to do right now would be not doing something for the elderly, we will be 80+ year old eventually as well, will we not be able to? We can, so do not lose hope for the current elderly neither.