What happened:It was supposed to be instant exchange. They have good reputation on BestChange.
When you go to their site all they ask you is the direction and email address.
I have tried to exchange 0.256 BTC, one ChipMixer's chip, to Monero.
After receiving enough confirmations they changed order status to "Mistake" and accused me of trying to money launder stolen funds. According to their AML bot funds that I have sent are stolen. I have tried to explain them what Chipmixer is and it was a waste of time. They keep insisting on:"Risk of your transaction - Stolen 100.00%".
Conversation was going on inside their internal "messages" and now I can't find all that they asked me to refund me, but it was from source of funds, who sent me, conversations and screenshots, can't even remember everything and in the end KYC (ID, selfie, etc), but most of what they asked I couldn't provide even if I wanted to. It's the first part about source, who, how, links, transactions, conversations, crazy.
"Risk of your transaction - Stolen 100.00%. You've tried to launder dirty money through us....Refund will be possible after receiving from you supporting documents. Now it looks like you stole money from the victim and failed to launder it."
I kept asking them just to return funds to the same address from which they received the payment. And they keep repeating that they can do it after I send them all "supporting documents"
Website: openchange.cash
Amount Scammed: 0.25598350 BTC ($4,838.92)
Proof of Payment: https://www.blockchain.com/btc/tx/1f393532c18ac21a21b17ea890579a6d071f008400b2c73ced357cd59fe194d3PM/Chat Logs: Some of them disappeared from their internal messages system (I don't see old messages) and I haven't took a screenshots, but there is a public conversation on
https://www.bestchange.com/openchange-exchanger.html