UPDATE: Still no 6k withdrawal or email from a manager on rocketpots side. I was told by Sofia yesterday it would be today latest. Contacting support today via live chat and I’m not told much besides to continue to wait. This just goes against what I was told yesterday further damaging rocketpots creditability. I will be waiting another 4-5 hours if no response given I will be making a scam accusation on this board and also writing a formal complaint on askgamblers.com. If there’s any other options I should do please let me know
The ball is on them and you have huge money to recover, give them enough time, enough time that is reasonable before you go further like doing what you want to do, some complainants on other casinos take weeks or even months to recover what the casino owed them but still be ready on your complaint format, and all your proofs and evidence, creating a flag is highly recommended if they keep ignoring your communication.
Their terms state all withdrawals will be processed within 24 hours. It’s been over that now since I requested the $6000 withdrawal as I was instructed to do. I was told yesterday by Sofia who’s their vip manager it would be today latest. I’ll be giving reasonable time, but also taking any action necessary asap. With all my proof and evidence and them even agreeing my winnings were legit(see previous update). Black and white, it looks like rocketpot is further delaying to not pay out what is rightfully mine.