I am getting someone to look into this as I feel as though our platform is being restricted in way more countries than others with a similar licence which should not be the case.
Can you share the list of restricted countries according to your license either here (preferably) or in your T&C!
For privacy reasons, some members may not feel confortable sharing their personal information such as their location. But by by posting the list here, users who can't access your website can check if their country is on that list or not, if it's not then they can report it here and you will know if there is something wrong with your Geo blocker.