I saw few threads against Best_Change in the past. If my memory is correct, I do not think the feedback manipulation never was in anyone's mind before. If they had the same feedback system where there are no negative were visible then it proves my argument of eyeballs on only the positive random rating numbers. I think our brain is designed not to pay attention in flat numbers.
0/20, 0/10, 0/50, 0/32, 0/87 if these are some feedback data presented on a table to quick look then you are lost on the numbers that are changing at the right but while you are lost on those numbers, you are not really paying attention on why in the left all are 0.
I also remember some threads, resolved positively, but although you are replying to me, you are not answering my point: there are quite a few people on the forum using Best Change regularly. What are the chances of none of them being scammed over the years if Best Change have been twisting the rating system so people can be scammed and they just cash in a commission.
I believe that in this, o_e_l_l_e_o and I have a quasi-ideological opposite position. For him companies in general are evil and do anything to make money, including scam people.
What I know more closely are small and medium companies and I say that a company that does not treat its customers well does not last long in business. I don't even take into account scam because in the physical world a small or medium company that scams ends up with its owner in jail.
Another thing would be big megacorporations.