It seems highly unlikely there will be a full refund at all. Best Change have stated they are not financially responsible for their affiliates stealing from Best Change customers. As for Open Change, they have stolen 10% of the deposited funds (around $500 at the time) and they will probably not return it even if Best Change ask them to.

Best Change has diverted their customers to 3rd parties for exchanging their funds therefore Best Change has to look at the manner in which it is conducting business with affiliates. Best Change should define what their future plans are regarding safeguarding their customers from the dubious Terms of Service of their affiliates and how they intend to distance themselves from known scam affiliate exchanges.