But regardless of whether this is the first or the one hundredth time this has happened, BestChange need to do better. Their landing page says they only use "reliable and trusted" exchanges, and the exchanges are all "100% legal". They give exchanges a green tick to show they have undergone "additional checks". If this is true then BestChange should have, at a minimum, a name, address and company registration for OpenChange that they can provide to OP to let him take forward his claim, not to mention they should not be allowing exchanges to nullify all negative reviews with a single click.
You are right @Best_Change, already mentioned and promised, they will review and be more careful to include 'exchanges' on their web.
Dear YOSHIE,
Regarding the “evidence”/”proof” you are providing.
The reviews on your screenshot are not about our business, but about an exchanger that used to be listed on our website.
We thoroughly check all the exchangers before listing them on our website but it cannot give 100% guarantee that things will not go wrong in the future. We help the users of our monitor solve any problems with exchangers if these happen and switch off exchangers if major issues arise. Our main mission is to make money exchanging as safe as possible.
Also, regarding this particular exchanger. As everyone can see, it is no longer active on our monitor, the last reviews are dated 2017.
But most importantly, if you open the threads of the reviews, you can see that all the issues were resolved or the users made the mistake themselves! Everyone can see for themselves:
https://www.bestchange.com/e-currencytrade-exchanger.html There is no need to spread misinformation.
Because I haven't reviewed and checked about Best_Change exchange in a long time, so not 100% know what exchange Best_Change put on their web/has good or bad reputation.
If what @Janyiah201 said is true, this is very far from what @Best_Change said, at that time.Actually, they list only exchangers with referral program and all they care are their referral earnings. If you take a look at exchangers list, most of them are with 0 (ZERO!) negative reviews, because if you post negative review they invite the exchanger to comment and all that exchanger have to to is to click "cancel claim" and your negative review becomes a comment.
Today I have found that there are many exchangers listed there with more "comments" then positive reviews, but they are still listed.
I can only hope, @Best_Change, is well received in this forum, with them correcting their past mistakes and really prioritizing exchanges that have a good reputation and can be trusted, not the other way around, this is about Best_Change's own web reputation, don't ever fall into a hole a second time, reputation is important for crypto exchange companies.