Can you confirm your Bitcointalk username in openchange.cash/bitcointalk.txt, so we know you're the real owner?
Sysadmin will do it asap.
@Support OpenChange: Maybe you can answer some questions:
Where is your exchange located?
Who's behind it? An anonymous email address isn't enough.
Why do you use a third party's deposit address without announcing that?
Our personal located in Russia. We inform about the use of the crypto exchange in the User Agreement. This is insignificant information, the vast majority of users do not need it. If we include too much information on the order creating page, then clients will complain that the information is unreadable. Users will always find something to complain about.
Many times, such freezes allowed the thieves to be stopped and the funds returned to the rightful owners.
Claims like this require evidence. Who's the rightful owner, and how do you find them after mixing coins?
This issue is dealt with by a professional team of crypto exchanges.
This particular phrase makes no sense in this place.
It may not matter to you, but it matters to us. Is it OK for you if you receive high-risk or dirty money? I don't think so.
Here are a few questions:
- Were the funds frozen because they were part of a mixer's transaction?
- If yes, don't you find it offensive to confiscate customer's money because they chose to protect their privacy?
- Are you willing to tell us the criteria you identify "dirty" funds?
- If not, don't you find it fraudulent from the customer's side to, not only disapprove but also confiscate their money, just because it doesn't meet your potentially arbitrary criteria?
- Had you ever thought of asking the user's inputs, so you can judge if you can accept them according to your criteria?
You can find all the answers in section 7 of the User Agreement and our first post. Let's not duplicate information.
We write the rules in the User Agreement not for discussion. If you are not satisfied with the rules of using our service, you have the full right to use other exchangers.
I think since we gave enough justifications and made a return of 10%, this conflict can be considered solved.