newalias, the forum rules prevent you to post two response in a row.
I dont see a problem with this statement. This means there is some trick* AND I would discuss it with the most trusted person being in charge. This implies that I will not speak with anyone else or sell the trick to bad guys.
No, this was not the threat. It was okay for users.
Please get back to me stating how you improved account security
I would say for THIS users felt threaten. You said to get back to you and you said it in PM which was concerning for them. Assuming you had good intention but in the forum we are designed to feel threaten when something comes from a new account. We have been gone through some hacks and phishing attacks are regular things.
I hope others see the same that I realized after paying better attention to your PM.