Accepting a payment of 1k wouldn't be fair to others, its not about the money its about following some sort of order when shipping these things out.
Hey AMT_ Where's our refund?
There's no "position" for you to be in regarding refunds. If you run a business and the customer is sick of waiting (because there's no delivery at all) then he cancels the order. And you refund. You can't agree or disagree. Just not.
So, again, Hey AMT_ Where's our refund?
"where's the money Lebowski...."