If you were the casino manager would you fire the casino worker for interfering with your business or would you ban the gambler from visiting the casino?
Banning the gambler won't do anything good to his gambling habit. He will just go to a different casino or gamble online. What I will do is I will invite a psychologist to the casino to talk to him abiout why is he still gambling everyday despite of his losses and his wife just gave birth. If that doesn't work then I won't be able to do anything for him anymore as it's not the casino's concern why he continues to gamble.
As for the casino worker, that is not enough reason to fire him. He is just concern to the addicted gambler and did not do anything to the casino's profit
inviting a psychologist to a gambling house is something that is impossible for a manager to do, in my opinion there is no correlation and benefit for a gambling house. it is fitting that if i were a manager i would ask why he is yelling at casino guests despite the brotherly bond between uncle and nephew. if his answer is illogical I will fire him and if he answer makes sense then I will just admonish him not to repeat this treatment to other guests. In my opinion, someone who visits a gambling house is a guest so they should be given good service. the worker should have taken his uncle out of the casino, reprimanded him and sent him home.