If you were the casino manager would you fire the casino worker for interfering with your business or would you ban the gambler from visiting the casino?
Banning the gambler won't do anything good to his gambling habit. He will just go to a different casino or gamble online. What I will do is I will invite a psychologist to the casino to talk to him abiout why is he still gambling everyday despite of his losses and his wife just gave birth. If that doesn't work then I won't be able to do anything for him anymore as it's not the casino's concern why he continues to gamble.
As for the casino worker, that is not enough reason to fire him. He is just concern to the addicted gambler and did not do anything to the casino's profit
Doing so could be perceived as discrimination, something that could result in the casino having to pay a large fine. the player needs to make the decision himself to seek medical help, or perhaps the relatives can call a doctor to see the player and the doctor will determine if the player is sick or not. But casino cannot hire a psychologist without the customer's consent because it can be understood as if the casino is discriminating against people
If you were the casino manager would you fire the casino worker for interfering with your business or would you ban the gambler from visiting the casino?
This answer differs from person to person based on personality, If it is a greedy human...they may choose to quickly fire this casino worker, but if you consider that because of the relationship this worker has with this chronic gambler they have lost control and acted unprofessionally, you may just scold them and caution against such unprofessional acts, but at the same time consider what caused her to act recklessly and try to add such a user to exclusion list so they have restricted access to your casino, maybe it can assist after all just his loss will not affect your profit.
A casino manager should not be biased, but should always be balance in his decision making. Firing his staff will only cause another problem, so it would be better if he can talk to him in a serious way and advise him not to do it again, regardless of how the customer behaves. Also, the manager should not ban the gambler because he's still bringing profits to the casino. However, he can advise him to prioritize his family first especially that his wife needs more time and financial assistance from him. And that won't happen if he keeps gambling all his funds and lose everything in his pocket.
there are cases where the manager if he realizes that a certain player in symptoms of being addicted he can send the player away but this can also create another problem if the player goes to complain in court as the manager may have acted in good faith but he doesn't have any proof that the game is addicted so the court will give the player right