after a week more , looks like OP had given His case things that proves Bistler isn't a Scam site and Only him that always has an issue to sites he come to play, I have read he also had some problem in some sites and even the give away bonus of a gambling site for 6 years he is calling a scam , knowing that the promise of 10k satoshi is from 2016 when the price of bitcoin is far low from the price now, things that he must be thankful because at least they are still giving free satoshi.
bonus added
I thought bonus is 10k sats. U gave me 500 sats. Scam if u ask me. Stick your fking site full of ads in your ass
maybe this is something we should look at in OP's behavior.
To be honest with you guys the ops have no case here as many of them violated some rules of casino to result into blockage of account, bistler is a reputable casino that have existed for many year with track record of good behavior and from the other findings from ops behavior, there is no doubt that ops is a kind of a accusing bistler with fake claims.