Still waiting on the 10k withdrawal today. I’m guessing it ill receive it tmrw morning. Will update when I do. What I meant from the time zone thing is they operate on CET time so I’m able to request my next weeks withdrawal at 4pm Sunday my time which is what I did. So it’s now been over 24 hours since I requested it. Here’s what I was told again regarding confirmation that they’ll be honouring the winnings in full. Much of the same as before
https://imgur.com/a/nBvU0mhThe situation has been going on for two weeks and the last thing they said is that they will contact you after making a final decision, and what did they decide and was there a promised payment?
It's a shame to lose money in a casino, but it's doubly insulting that there are difficulties with getting a win.