i can not withdraw my balance from this bookmaker. This is the situation after they freeze my account for 10 days, void my bets without explanation and now freeze my withdrawal for 5 days after their operator authorize my withdrawal. Customer service keep me hanging with stupid excuses...they just want me to forget about my money.

Can someone help?
The only people that can help you are Betnomi associates. It sounds like you already talked with customer support, but I would recommend trying again. If they keep the runaround up, open a scam accusation with all your proof and conversations.