If the big news you will be making within the next 48 hours is going to put Rocketpot in a negative shade or show them in a negative light then it might be better for them to contact you beforehand.

I still honestly believe Rocketpot is a one-man-band and maybe Sofia is just a pseudonym being used to create the illusion of a customer support team but if the Rocketpot owner really wants to pay you but is effectively insolvent but he is trying to use incoming funds to divert to your payments then he should be allowed time to do it. If that is what is happening then it cannot negate a red tag on the profile of their forum representative but maybe that is nit what is happening.

Patience is the key here, they have made it clear they are awaiting confirmation from the game provider to state that you won without cheating. If I were you I would be very unhappy at the delays in them communicating effectively too but does their ToS (or Terms and Conditions) mention the time they require between a user winning and them ascertaining from the game provider that no cheating took place?