As for support, it should matter. Devices like this should start out secure and end secure. If there is something like this found then ledger should fix the issue if possible even if it's not supported.
Except Ledger's most expensive device was abandoned not too long after release, they have an issue with keeping databases secure, they have some pretty sketchy Ledger Live automatically enabled options upon install, there is a closed source component, they collect information you may not want to be collected and am pretty sure the support for Keycard and Nano devices is dead. When I want a Hardware Wallet, I want one that will not have to be replaced by 'a new model' like phones nowadays are. Ledger has now released like over 5 products and seems to have more sales and new products as a priority.
There are just so many issues and doubts with this brand I can not imagine why someone would pick them right now over their better competitors, unless the customer is looking for one that supports Shitcoins.
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Regards,
PrivacyG