I'm a new user on this forum, and I'm not happy because my first post is in the topic Scam Accusations.
After six days of waiting, I saw no other option than to open a topic here. I think it is quite frivolous to keep the user on hold for six whole days, and not pay him his money.
I created an account on Duelbits, played the first bet which was a winner and tried to withdraw my money. After that they asked me about KYC. July 10, 2022.
Although I don't like to leave my documents on various sites, but I had no choice. I had it done within 15 minutes. Six days later, the money has still not been paid. It's $1275.
Whenever I asked them if KYC was confirmed, I would get the same generic answers from Live Support. They don't know anything, I need to be patient, they don't know when it will be finished, there is no ETA.
Given that Duelbits has a pretty good reputation on this forum, I think that their behavior like this is very frivolous and unacceptable. If there is no ETA for such things, they can drag this out for half a year.
I would like your help and advice, what to do in this case. Is there anyone here who can help me?
Screenshots:
https://ibb.co/2ZqQxD1https://ibb.co/b2zDKF4https://ibb.co/G0p63G6