Sale2000 provided screenshots that suggest he cannot use his funds until his KYC verification and withdrawal have been approved. There are casinos that deliberately delay withdrawals so that the user will continue to gamble and possibly lose his money, but I don't think that's the case here.
Yeah, I don't think this is the case here either.
@sale2000, I think it is best to wait for an answer from the casino support and not to question them again about your case every day. I know it can be frustrating to wait for your money, but that is what you agreed to when you decided to use their casino.
I also agree with this, what happens is that six days seems to me an excessively long period of time for them to make a verification, nowadays in certain exchanges and fintechs they make almost instantaneous verifications.