Hello. please help me understand the situation. 07/09/2022 09:19:43 I sent BNS coins to the probit.com exchange, unfortunately they did not appear in my wallet, support did not answer my questions. I checked the address several times, I didn’t make any mistakes, I sent everything to the address that was indicated on the exchange. I contacted the admin of the BNS group, he checked my transaction and confirmed that I did everything correctly and there were no errors, he also said that he would contact the admins of the exchange, let them check the contract. Today, probit.com just turned off deposits. in response, they wrote to me that I should check the contract, and if it does not match, then they can’t help me with anything. tell me how to return the money?
You see they know the transaction is successful but didn't credited into your account so the whole issue is on the side of exchange but sadly they have to return it or else it will be a loss and you can't do anything. As mentioned above you can open scam accusation thread against them but if they are known for that then its not really going to impact anything.