Did you check this thread before creating an account there? If so, you basically dug your own grave. If not, run far away from this scam site and ignore it completely. They are scammers and they will take you for everything that you have.
Since it's Newbie, looks like this is just paid bot to create more interest about this scam. Bot appear with some "problem" and 1xbit sig spammers helping him to "resolve" this. Win-win for paid sig and for casino. Just ignore.
A little bit far stretched or overthinking but i cant really blame you out because this platform could do all sorts of things just to make themselves look good or totally trying out to resolve any possible issues or complaints ahead and we do know those probabilities.If this turns out to be a legit newbie and experience this problem then it is really his fault on why he had made out any research first
before creating and made out deposits or something like that.You could really expect from those defends came from signature participants since they're getting paid on promoting the site
which its normal for them to defend it.