Hi Sasky 1993,
We have made contact with you yesterday via e-mail. The reason for the delay in your withdrawal being approved is due to an ongoing investigation that we are currently conducting on a particular case which you may be involved in. Although we cannot share much about this case at the moment, we will be more than happy to share further details once it has been resolved.
We take customer support very seriously & we wouldn’t withhold funds without good reason.
Hi i see the E-mail from someone in law you told me You accused me for using tactics in games for win and even your lawyer asking me for back my withdraw and this is really unbelievable all my games is clear yes i win in mines and dice but i win also alot in live games evolution ..where is your proof i use tactic? And about law if there is good about this kind in my country so its me who should go to law because you just don't want pay me my 16k ...
And i was so late to reply you here because my mother just died before days!