Could it be many of their users don't even know and simply believe the privacy claims?
Absolutely. They make
deliberately misleading statements on their documentation which suggests that they are still anti-censorship, while making absolutely no mention whatsoever of their blacklists. They outright lie, such as the statement that they have "solved fungibility". Their website makes absolutely no mention anywhere of censorship, blacklists, blockchain analysis, etc. It is a deliberate campaign of misinformation to keep their users in the dark about what they are actually doing.
Regarding discrepancy between actions and 'their documentation', this was part of the 24 questions. Their reply probably means that what was written in docs.wasabiwallet.io, is not valid anymore.
9. This statement on your website also strongly implies you are not censoring users, which you now clearly are doing.
The only known possible 'malicious' actions that the server could perform are two sides of the same coin; Blacklisted UTXO's: Though this would not affect the users who are able to successfully mix with other 'honest/real' peers.
In general, it seems like you intentionally never changed the website until the latest redesign (which didn't affect the docs page quoted here, though). Why was there so little communication around this huge update and everything kept so 'on the low'? (big credit to o_e_l_e_o for
digging these out)
Blacklisting is still not implemented.
I guess if they're being honest, documentation of Wasabi 2.0 will not include statements such as the
deliberately misleading statements you mentioned, anymore.