Are they just one company? 5.8 BTC is big, many casinos would shake heads before giving that up.
Taking the word ifrom forum threads and not on the Terms and Conditions page of the casino will really be harmful, we don't know who wrote in the thread if it's really them or a representative of the casino.
Cyber Galaxy B.V. is one company that owns
www.owl.games and
www.SandBoxCasino.ioSandBoxCasino.io acknowledged in the ICB.org complaint and Casino.Guru complaint that they posted VPN was allowed in their support forums, yet stated the terms and conditions should supersede their post! This is a classic example of a new casino doing everything in their power to avoid paying a legitimate win. The casino attempted to portray me as a scammer associated with two-bit bonus abusers that played low-limits. I have NEVER accepted a bonus, deposit thousands of dollars and consistently play high-limit max bets. I'm sure SandBoxCasino.io never imagined someone would actually play the max bet on their slots and win big. I'm sure they don't have the funds to pay me, but instead of staying such, they just come up with as many excuses as possible to save face in the public forum.