already did, their response was:
Due to an internal issue, the wagers were refunded to your account. This was the decision of the sports provider that we will be standing by and it will not be reconsidered. Sorry for the inconvenience here Segooo!
amazing internal issure, how can you void the winning bets and the losing bets stand that doesn't make any sense. sounds for me like scam
It's always sad for me to hear the potential bets you should've won are voided, though. Been there, done that.
Unfortunately, it seems there is nothing you can do about that. As far as I concern, there is only one similar voided bet issue about sports bookie in this thread. Judging by the customer service response, that's that, you might want to readdress what exactly the technical issue was for the information of the reasoning for your concern.
When a sports provider makes sure that you get your money back and it's voided, it tells me that the problem wasn't with the person (gambler) or the casino, the problem was with the bet and it shouldn't have been available in the first place. This is rarely abused because of one reason, if casinos and providers start abusing this too much, they are going to end up regretting it since everyone will leave them.
You cannot just keep on voiding bets forever; you would be out of a job and that is why they rarely use this on things that should 100% certainly be voided. This tells me that even though the gambler did nothing wrong, it was just a bad bet and everyone should move on, would probably not happen again.