I recently visited a land-based casino after a long time to gamble, have some drinks and enjoy live music with a couple of my good buddies. Not long after we settled in, we heard one of the casino workers yelling at one of the gamblers. He said, "Sir please you have to leave now. You come here every day and you keep losing. Please be considerate of your wife and your newborn babies." The backstory is that this particular man is a very popular gambler at the casino not because of his winnings but because he keeps losing. Despite his losses, he would return to the casino the next day to gamble. From the story, his wife had just been delivered with twins. I would later find out that the casino worker is his nephew.
If you were the casino manager would you fire the casino worker for interfering with your business or would you ban the gambler from visiting the casino?
If you're in a business establishment that you're working with you will obey and see to it that you are following guidelines on how to treat customers because, in a casino, the customer is king and they are the ones who make the money coming in, and what the waiter did is unethical and unfair for the casino, so yes he deserves to be fired for doing something that should be done personally, this is a casino and the all of its employers should not discriminate anyone, about the gambler I will not ban him because if I do he will just look for another casino to play but will talk him out of minimizing gambling.