Why you're not aware of their bad reputation? You can easily search to google or in this forum their trust rating. If only you did a research before playing there, then you wont end up in this situation. Anyway 1xbit is scam and its not surprising if there's a new accusation against them from the naive new players for not being careful on choosing a casino to play.
People are simply that lazy, a great deal of people just want to have fun when they gamble and they do not want to spend their time doing their due diligence, and while I can understand that someone that just wants to have some fun does not want to do something that could be considered work, it is something that it must be done, and the consequence are very clear, the OP had many casinos to choose from, many with great reputations, but he decided to gamble at a casino which is known to selectively scam their customers and now he is suffering the consequences of his actions.