Hello,
Since I started betting on Stake I have rarely been disappointed, they have very good promotions, good odds, etc...
But recently, I cannot place a single bet, my stake is almost always rejected (too high). The support told me that unfortunately they cannot do much about it as it is the odd provider that fix limits for an event and for each user. Even on big events just like premier league games I cannot bet with a stake more than 0.2 mBtc (when it is possible).
I had a similar situation with sportsbet.io (odds automatically lowered for my account, banned from some promotions) and they haven't gone backwards since (more than 8 months).
Has anyone been in this situation and was able to recover afterwards normal betting configuration?
If my situation is never going to be reviewed, I might as well get my funds back right away.
Did they ask you to pass a KYC? Are you still able to withdraw your funds? You should check that quickly and withdraw all your funds from Stake before it's too late.
I don't think those restrictions are just decided by their odds provider, it's a very convenient excuse from them. Odds providers don't manage and don't care about casinos finances. Like any supplier won't care about the finances of their customers if they are paid. They are maybe reporting things to casinos but the final decisions belong to the casino since you are a customer of the casino and you have T&C with it and not with its odds provider. How casinos would keep high rollers and manage their streamers and sponsored stars if odds providers were able to limit them as they want.
Moreover as Maasdamer said on one sportsbook he is limited for certain sports while being limited for all sports on another which is likely sharing the same odds provider.
A 8 mBTc withdraw was successfull last week but indeed I do not know if I can withdraw all my funds. In terms of account verification I am level 2 (identity card asked , etc )