Best of all is that still didnt tell me the reasonn for all of this. They acting like 1xbit lol. This an old crypto sportsbook and doesnt have anyone here in this forum?
You are entitled to know what’s the reason for implementing this unique KYC procedure because you are there customer. Why not create a reputation thread about this if you are sure that you don’t know what’s the reason and cloudbet is not allowing you to know what is it. What exactly you do on the casino before this KYC hammer down to your account. Make it brief so that everyone can catch up to your story.
Yeah, it is way too unique. Often times KYC only needs a selfie of ID and a piece of paper where the name of the company is written to it. And the picture is taken inside the house or in front of the PC. I am also curious why Cloudbet needs the player to take a picture outside on the street. If they are suspecting the person of living in the restricted country then a Passport and a daily issue of a local newspaper with cloudbet markings on it are enough, IMO.
I’ve done KYC on other popular casino before and they just need me to submit my ID and Proof Address without requiring me to send selfie holding the ID and some required selfie but holding only the ID without any peculiar request and so on. Cloudbet seems making there KYC to the next level for whatever reason they are holding right now. AML has no specific procedure on the KYC so I believe this is just a personal protocol of Cloudbet.