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A big casino including Playbetr already handled many multi accounts and abusers, showing it to public when each abusers making fake complaints isn't worth for their times. They're already busy to improve their casino and adding many games, why they need to wasting their times to cheaters or abusers then?
In my opinion, if there are some accusations casino need to address it and clear to the public what happened to the case. If it's real or nor, they can always prove it. But yeah, it consumes some important times of the casino but generally, I would prefer that they give their side from the accusation that is being directed to them.
As for those that give the accusation, public shouldn't just believe into it if the whole story is just pure allegation without any evidence.