Like we said, we have asked SandBox to handle your case, but their incompetence to fix the issue in time makes us mad too.
We have sent KYC requests to all 13 SandBox accounts, based on SandBox Terms and Conditions. You should fill the kyc in time for us to push SandBox to move forward.
I too agree that Sandboxcasino is incompetent, but it’s clear that OwlGames (Cyber Galaxy B.V.) OWNS Sandboxcasino.
You are now stating that you have contacted 13+ other players that also used the same VPN for KYC. This statement clearly shows that you control SandBoxCasino. Everyone knows that you have zero intention of paying me and are grasping at a new excuse everyday to save face in the public.
Furthermore the responses in your emails and forum post bear strikingly similar wording and language that is also used by SandBoxCasino. I have only one account at SandBoxCasino and I am NOT associated with any other players. It should be clear as day by reviewing my game play logs that I always played max bet and deposited thousands into the casino. CasinoGuru has repeatedly asked for the game logs, but CyberGalaxy B.V. never provided them.
The fact is that I won fair and square. OwlGames has gone to great lengths to scrub their license with SandBoxCasino from the internet and from their SandBoxCasino website. As it stands now, SandBoxCasino is not licensed by any governing body.
Stop with all the smoke and mirrors excuses and pay me for my legitimate win. I have done nothing wrong and every reply from SandBoxCasino and OwlGames is full of vague accusations. It’s clear that OwlGames/SandBoxCasino/Cyber Galaxy B.V. does not have the money to pay.
Please file your claim via licensor instead of making claims with no proof.
We won't leak any client info regarding SandBox but we do not want to leak your info too. We show respect regarding client privacy and
Please show some respect too, when we are now stepping in to help your case move forward, you need at least complete the kyc, which is already sent to your acc.
SandBox told us that they already paid you but we are still waiting for them to give us the TXID. (this is unverified at the moment)