Hello, it appears the client doesn't want to hear or proceed with suggested route.
1.We are not owned, operated or have any relation to owl.games. We use a software provider for our games that's it.
2. Client is refusing to conduct any KYC requirements, and strangely none of his duplicates.
Every comment on public forums by sandboxcasino.io states they are against KYC as evidenced by FrankBank’s post on Bitcointalk.org where he stated this about KYC: “I agree it shouldn't be applied to the crypto users“.
They posted on LCB.org that they have “no KYC policy” (July 22, 2022 posting on lcb.org)
SandBoxCasino has also stated clearly that the other 13 accounts must do kyc too before the issue can be resolved. I only have 1 account at SandBoxCasino and I don’t have any way to get 13 other people to provide their KYC, so the whole process is pointless and simply another stall tactic to avoid paying me.
To the casino management- please stick to your stance posted on public forums about no KYC for crypto. You have dragged this out for 2 months and only now are you coming up with the KYC excuse. The amount of requested information is ridiculous! Please live by your motto of “It's Simple: Fun and Fair.”
Sources about no KYC policy:
https://lcb.org/onlinecasinobonusforum/direct-casino-support/sandboxcasino-io-tu-support-and-complaints-thread