Hi Crimson4 and naumka1,
Thank you for waiting, after spending the week in following up with the team and provider, the account is flagged by the compliance team due to abnormalities found - high risk player behavior. Based on understanding this may be referring to a member professional betting style that might have triggered your account to be suspended. Most importantly, I am glad to know that you have got back your deposit account. Hope this is able to answer your queries. Please do not hesitate to contact us again should you required further clarifications.