They ask me to KYC process when i try withdraw money. I did it. My account was full verify! but they did not withdraw my money!!!
at morning they say that i fail KYC and they block my account for ever!
HOW CAN I FAIL KYC IF MY ACCOUNT FULL VERIFY

i try talk with support but always have shot answer - you are fail KYC and your account blocked.
Why? What reason? no answer... just "you are fail KYC and your account blocked."
And what now? I read, it turns out I'm not the first to be deceived like that.
Fortunejack steal money and do this again and again!
on my account was around 6000 trx (400$)
i ask fortunejack team:
https://prnt.sc/eqM7BkV15h0pand answer:
https://prnt.sc/8oDtVH2tTUAWso that you understand, this conversation is as inadequate as possible on the part of the fortenjack!
to any of my questions, I get a short answer - "your account is blocked because you did not pass the KYC". Although I passed it successfully!
my login in fortunjack - Drukkola