[OP identified. We'll be replying soon with the decision.]
This is new email I received today:
Please,be informed that You are obliged to submit to the Company all KYC and CDD documents requested by the Company during 14 (fourteen) calendar days after the request is made by the Company. If You do not meet the set deadline the Company shall have the right to block and terminate Your Account and confiscate all funds available on Your Account.
Since I didn't won any big amount of money ($10k Majestic was very close last week) and I didn't do anything suspicious, I won't pass kyc right now,
and if this is not resolved I will personally terminate my account myself before deadline and stop using Fortunejack.
I hope my 10mBTC will make someone from FJ happy, or just make donation to some people in need.