For that instance, there is no reason why we have to use that platform as in the first place, their reputation is even quite questionable.
We can't make feel how trading looks like on this platform but a curse - We'd see no profit from this but losses.

This is one reason why I am seldom using new exchanges, lack of transparency, fees, unexpected charges - all I can say is that better to stay away from these kinds of exchanges for they don't care about us but themselves.