There was a news story about two people who allegedly gave NEO 20000 Euro and 15000 Euro in cash and filed a police complaint that they never received the bitcoins.

Now that doesn't make any sense. Since when do you walk into a building with 15000+ Euro in cash, hand it over to people, and walk out the building with NOTHING TO SHOW FOR IT. Not even a multi-sig private key or anything? Perhaps the newspaper reporter misunderstood and those two people were INVESTORS and handed over money for shares.

Truly sounds like bullshit to me.