Hope you are not underage (under 18)? Hope you did not manipulate anything? Hope you used original identity card, hope the ID card is not fake?
You have
posted on their official thread
on this forum, let us wait for reply. You can also send PM to their
bitcointalk official account user.
To be sincere, I hate to hear this kind of news, $1700 is not a small amount of money, I hope this would be settled appropriately.