" Good Day. We want to inform you, that our company decided to stop any collaboration with you (closing your account).
The decision was made after a careful investigation of the situation by our security service. The decision is based on a violation of the Terms and Conditions."
Nothing new about them. If do a search about them on this forum you will find many users going through the same situation as you have now. Everything goes fine until you win and try to withdraw from them. You can try to question them but I am sorry to say that nothing will go in your favor. You will lose that amount and what you need to do now is to stop others from using this platform by informing this issue with your gambling friends.