I send an mall to that e-mail but have not got any answer anyone have another way to contact them.
I have tried the support but NO answer.
The problem I have is pending money and can't cancer it.
Could you please be clear on how long ago did you send did you send them and email or contact their support
How long has the transaction been pending? If it's less than 24 hours, I suggest you wait a bit long and see what happens