Good work team to see that your Ethereum network is working as many casinos are closing down Ethereum network withdrawal and deposit services because of the Ethereum merge coming up soon.
It's not their ethereum network, they use superpay as payment processor so the issue could be from their side.
Not really sure why bk8 suspended eth deposits/withdrawals but most crypto services did it because of high transactions fees not because of the upcoming hard fork. No customer is willing to use the ethereum network because of its unbearable fees.
As for chat rooms, I personally don't really like it, because this feature will only become chats full of promotional spam. I saw it in the live chat at the BK8 live casino.
Personally, I like that feature as it ads more life to the platform. Regarding the spam issue, I believe few active chat admins or a good bit can easily handle it.