OP, Trust Dice's official representative here, Coinbox1, has already responded to your allegations with a lengthy explanation. It's on the Batman x TrustDice! Win Free spins and more! official thread, where you also raised your concern.

It seems the official representative of Trust Dice has counter allegations against you. You're now being accused of having ill-intentions. You're now being accused of misleading us with partial screen grabs.

Would you care to respond to it?