Stake still sends me to write them an email that they never answer. Can a representative of the stake site comment on their withdrawal rules indicated on the site, namely:

8. Withdrawals
Crypto withdrawals will be made to your stated cryptocurrency wallet address when making a valid withdrawal request.
If we mistakenly credit your Stake Account with winnings that do not belong to you, whether due to a technical error in the pay-tables, or human error or otherwise, the amount will remain our property and will be deducted from your Stake Account. If you have withdrawn funds that do not belong to you prior to us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us. In the event of an incorrect crediting, you are obliged to notify us immediately by email.
Stake reserves the right to carry out additional KYC verification procedures for any withdrawal. Account Holders who wish to recover funds held in a closed, locked or excluded account, are advised to contact Customer Support.
All transactions shall be checked in order to prevent money laundering. If a player becomes aware of any suspicious activity relating to any of the Games of the Website, s/he must report this to Stake immediately. Stake may suspend, block or close a Stake Account and withhold funds if requested to do so in accordance with the Prevention of Money Laundering Act or on any other legal basis requested by any state authority.
You acknowledge that the funds in your account are consumed instantly when playing and we do not provide return of goods, refunds or retrospective cancellation of your account.
Note that some payment methods may include an additional fee. In this case, the fee will be clearly visible for you in the cashier.

Please indicate the legal basis for withholding funds.

I also ask Stake to provide a written refusal to pay funds to my mail, indicating the legal basis.

I can't wait for an answer for over 3 months now.