We do have a 24x7 intercom support channel. and I think in our withdrawal notice we made clear that NOT ALL withdrawals are instant.
'Sending' Status meaning that our system is already sending your withdrawal and if that got stuck it usually means the network RPC has delay issue.
While we did a courtesy check on your #132234 withdrawal, it has been sent automatically via
TX:
https://bloks.io/tx/be0b39667931138b4533ff338dc9e6ad79c42a64aee5ae390dc4c1c87d531402We do not appreciate your spam in our ANN thread and it won't get picked up by our support team.
That's irresponsible for posting his complaint here when it could be addressed properly on the right channel, obviously, the complainant is not aware of your announcement that withdrawals are not instant, some players are not patient to withdraw their money, and he can spam with his withdrawal that if Owlgame has a bad reputation of not paying their players, and the representative is very active, he could just send the rep PM and it will be sorted out.