Re: 🤯 Trust Dice | sorry but we reduced your winnings by 90% but its okay 👌
Another misbehavior that we'd like to call out for everyone's attention, is the OP's racist, xenophobic remarks.
(The link is here. )
We stand with the Chinese people and other Asian peoples against any discriminations they have suffered over the past few years, and urge the moderators to intervene and act in accordance with the community guidelines/code of conduct.
(The link is here. )We stand with the Chinese people and other Asian peoples against any discriminations they have suffered over the past few years, and urge the moderators to intervene and act in accordance with the community guidelines/code of conduct.
So, this is the way that Trust Dice deals with an upset customer?
Even if OP gets confused or have other intentions the answer is not to attack him because in the end he is a customer, and in some points he is right when say unfavorable terms and bizarre calculations.
Let me bring one example:
In the tittle in big letters you say:
Quote
First Deposit Bonus
100% up to $30,000 / 1 BTC + 25 FREE SPINS
100% up to $30,000 / 1 BTC + 25 FREE SPINS
And then in the bonus rules in the point 4 you limit the bonus to 10k.
Quote
4. The maximum bonus amount for the bonus is 1,000,000 JPY / 10,000 EUR / 10,000,000 KRW / 1 BTC / 50 ETH / 10,000 USDT / 10,000 USDC.
Which means that all the users who depo $30k and claim the bonus will only get $10k? This is totally confusing and can be interpreted by the casino with bad intentions, because if the user have $10k in the bonus money and win $1k, the bonus money will not move up to $11k because the max bonus amount is $10k by the rules.
Now lets see the rule 11:
Quote
11. Maximum win amount for free spins on the first deposit is 5,000 JPY / 50 EUR / 50,000 KRW / 0.005 BTC / 0.25 ETH / 50 USDT / 50 USDC.
A limit of $50 for someone who deposit $30k is a bad joke, and i know is only for the freespins profit, but still a joke.
I'm not saying op is right, because as you mention he shared the wrong information for this accusation and manipulate the data in his favor. But any of us will feel scammed after hitting a crazy big multiplier with those free spins and then watching how our balance is just gone. But the casino make the rules and we need to read them and be agree if we want to take the bonus.
Let's hope this dispute gets clear and i would like to have an explanation about the point 4 of the Bonus rules on the 1st depo with a max depo.
https://trustdice.win/promotions/welcome-package