@Blockchayne have a lot of bad experiences in casino especially casinos in this forum you can check the history of his posts
Is this just a coincidence? impossible

I often see extortion efforts like this and try to damage other casino reputation
I don't accuse anyone of just talking about the possibility

OP could reply these questions here if he's clean or not since most casinos that are already here has a long history to tell and the amount we are talking about here isn't too big just to cause enough trouble, yet OP couldn't answer.
We really need the OP's explanation here since we are committed to know the truth of what was actually happening but if OP couldn't answer or tell us something then the side of the casino the truth.
Sometimes businesses have the right to change the rules of winning but if this was the casino's fault, then I think there's a misunderstanding that should be fix by calm communication since the amount involved isn't just worth the trouble.
I support this motion, if we all know that here the most important thing and that it radicalizes to guide us is reputation and when there is something that tarnishes a casino, everything that is necessary will be sought to be able to be well, in order to clarify things OP should answer everything that is asked, and have enough time to be able to establish a good communication between the users of the forum and the site, this is something that must be taken into account in order to establish a link of trust and possibly build a good reputation , this is something that you should build first, otherwise you will hardly be able to succeed, it is just a suggestion so that you can do things well.