Don't use Dedicated pools they are stealing your money. The also have no interest in giving anything that would remotely look like customer service. Binaryclock to you personally i would like to say if you cant handle your job go back to doing something else. I work in customer service and sales and if one of my employees treated my customer the way you just did his/her ass would hit the curb moments later. I don't know who runs this train wreck of a pool but they should get a handle on it. I know i am not alone in this others have had experiences with this so called "support team" and specifically with Binaryclock. I have kissed my coins goodbye at this point and other should as well. I understand they are having issues with the coin and that is out of their control but the way it was handled was juvenile and unprofessional if you decide to continue to mine here i wish you luck.
Here is a sample of how our convo in the SUPPORT CHANNEL went.
""
Welcome to DedicatedPool! Let us know if you need any help.]
[16:53] == Grnd [18144b53@gateway/web/freenode/ip.xx.x0.75.xx] has joined ##dedicatedpool
[16:53] Oh
[16:53] lol
[16:53] hello
[16:53] <@binaryclock> ?
[16:53] lmoa
[16:53] hessss baaaaaaaaaaaaaack
[16:53] wait
[16:53] i need some assistance
[16:53] let me get a beer
[16:53] == ry60003333 [~ry6000333@cpe-184-56-244-94.neo.res.rr.com] has quit [Ping timeout: 246 seconds]
[16:53] please
[16:53] me too
[16:53] CWC wont let me withdrawl
[16:53] waht you want dan ? coorslit ? bud light ?
[16:53] <@binaryclock> cwc is gone
[16:53] ok back with beer
[16:54] <@binaryclock> yell at the developers
[16:54] What do you mean its gone
[16:54] cwc is online i have the wallet dude
[16:54] <@binaryclock> let me get a beer too
[16:54] and its not cwc
[16:54] its WATER
[16:54] tryin to rob people or what? blackpool?
[16:54] <@binaryclock> CWC is offline until the developers fix the daemon
[16:54] binary are you a support team member
[16:54] <@binaryclock> no
[16:54] <@binaryclock> I have told them countless times to fix it
[16:54] I have the daemon running
[16:54] lol
[16:54] o is there a support team member here
[16:54] <@binaryclock> This is going to take me 3 hours to fix now
[16:55] <@binaryclock> . #cleanwatercoin
[16:55] fix what?
[16:55] <@kassado> damnit crypowest
[16:55] <@kassado> cryptowest
[16:55] are you support for this pool binary
[16:55] <@binaryclock> To fix the daemon with CWC, it'a mess
[16:55] my fuc.. seedbox died;) and there goes my games of thrones
[16:55] <@kassado> you can say that again binaryclock haha
[16:55] == fivemil [~chatzilla@cpe-24-92-57-238.nycap.res.rr.com] has left ##dedicatedpool []
[16:55] just wondering where i can get some support with less attitude
[16:55] <@binaryclock> enough is enough
[16:55] <@binaryclock> grnd i'm not aiming this at you
[16:55] <@binaryclock> grnd sorry i'm really erally mad with this coin
[16:56] == binaryclock [~ryan@unaffiliated/binaryclock]
[16:56] == realname : bin
[16:56] == channels : @##dedicatedpool
[16:56] == server : dickson.freenode.net [US]
[16:56] == account : binaryclock
[16:56] == End of WHOIS
[16:56] understood man but you seem to be taking it out on us
[16:56] i didnt know the dameon was down
[16:56] <@binaryclock> Sorry let me collect my cool
[16:56] i appologize for not knowing i guess
[16:56] me thinks binaryclock is going to explode 
[16:56] <@binaryclock> What a mess. Now I'm going to have 40 people complaining they didn't get their coins
[16:56] <@binaryclock> and I have to transfer each one manually now
[16:56] Its hard to work when you're sick
[16:57] its all good keep the coins im over it ill just use a pool where people arnt so angry i guess lesson learned
[16:57] later all
[16:57] == rollingfast [43a768a6@gateway/web/freenode/ip.67.167.104.166] has quit [Ping timeout: 245 seconds]
[16:57] <@binaryclock> bye
[16:57] <@kassado> wtf
[16:57] great customer service BTW
[16:57] <@binaryclock> np
[16:57] <@kassado> why are people on your ass today binaryclock
[16:58] == Grnd was kicked from ##dedicatedpool by binaryclock [bye]""
I know others have had issues please post them so others don't make a mistake of mining there either.
** edited to remove my IP lol
**So i attempted to rejoin the IRC channel to see if i could hash this out with them but now i am officially banned from "support" not they really offered any.